I asked her whether there will be any change in the price and she highlighted that the price would remain as agreed and that both cars were new. When we arrived at their premises to get the car from the port, they told us that we could choose between an Opel and Peugeot car. We have booked the car for 4 days in August 2021. Probably the worst car service in Greece. I can understand that she found a better deal for the car because we have a deal of 30€ per day and she can rip off another tourist, but they way they handle it is really unprofessional!īy they way the prices at this time for rent a car is 50-60€ per day so you can do the maths!ĭefinitely try to avoid this car rental service they are rude and unprofessional!įrom where to start and where to finish. I asked her when the car will be ready and she was saying that she doesn’t know and it is better to find another rental service! We have made a reservation with mrs Theodora from late May! We r arriving at the island of Paros in couple of hours today ! The lady call me today at 9:45 am and I call her back at 10:00 am! She was really rude trying to teach me that we must answer our phone and that’s why we have mobiles 😕 because she was calling me to let me know that she doesn’t have our car because “something “ happened. Choose any other company but Loukis.Be aware of this car rental service! They are unprofessional and rude! We have Organise our vacation to the island of Antiparos and we have arrange to rent a car from there. As I spent two weeks on the island, I saw many rental cars from other companies that were in pristine condition and brand new. I strongly advise not to trust this company. I just walked out the door at that point, happy to never see them again. Then, I was handed 30 EUR in notes, but the Greek-speaking grandmother was was counting out the cash for my refund made it clear they did not have any change to give me the four Euros and started counting out 10 and 20 cent pieces. I was so fed up at this point with Loukis that I accepted it. I returned the car one day early and assumed I would get back EUR 50, which was the rental rate per day but was told "we have already paid he tax, which is 24%, and then we have to take out the credit card commission, so you only get 34 EUR back".
I was told when I took the replacement car that if I returned the car early, they would refund any extra days paid. And it was fine, albeit smaller than the car I had originally booked.
Knowing it was peak season and finding another car would be difficult, I took the car. They refused this and said I had to pay the two weeks upfront or "you don't have to take the car". I then wanted to take the replacement car only for a week rather than the two weeks I had booked, as I wanted to make sure this car was in good working order.
I also told them the car had mechanical problems which they refused to believe and began arguing with me, implying that I was being difficult. They told me they had no other cars.They promised me another car the next day. It had dents, scratched and crushed panels on all sides. I had booked my car 3 months in advance, and when I arrived at the airport, Loukis presented me with the most damaged car I have ever seen in many years of renting.
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